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What does the bank of the future look like?

PostFinance is the leading Swiss retail banker

On 4 September 2015 BrainStore organised a workshop for PostFinance. The topic: the future of retail banking. Staff from PostFinance, customers and lateral thinkers found surprising ideas for new products and services.

Before the workshop BrainStore interviewed staff and customers of PostFinance to collect important insights which were then used to create the workshop outline.