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BrainStore Data Protection Policy

Data Protection Policy

Purpose

BrainStore's Data Protection Policy refers to our commitment to treating the information of customers, partners, freelancers, suppliers, and other interested parties with the utmost care and confidentiality. This policy ensures that we gather, store, and handle data fairly, transparently, and concerning individual rights.

Scope

This policy refers to all parties providing any information to BrainStore Partners. All BrainStore Partners are committed to respecting BrainStore's privacy policy.

Policy elements

As part of our operations, we need to obtain and process information.

This information may include data that makes a person identifiable, such as email address, name, town and country of residence, photographs, or footage.

BrainStore transparently collects this information only with the full cooperation and knowledge of interested parties.

Once this information is available to us, the following rules apply.

Our data will be:

Accurate and kept up-to-date

Collected fairly and for lawful purposes only

Processed by BrainStore within its legal and moral boundaries

Protected against any unauthorized or illegal access by internal or external parties

By participating in online events, participants agree that the workshop may be recorded and excerpts published on social media.

Our data will not be:

Communicated informally

Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data, BrainStore has direct obligations toward people to whom the data belongs.

Specifically, we

Let people know which of their data is collected

Inform people about how we’ll process their data

Inform people about who has access to their information

Have provisions in cases of lost, corrupted, or compromised data

Allow people to request that we modify, erase, reduce, or correct data contained in our databases

Additionally, all users can delete their account and personal data from our database at any time using the following link: https://www.brainstore.com/en/me/cancellation

Third-party suppliers

BrainStore works with the following third-party suppliers (find their own data protection policies linked below):

Clean Talk This tool protects us from spam. When you submit contact forms your message and e-mail will be stored. Your e-mail, message, and IP address will be processed in the CleanTalk Cloud Service and stored in log files for seven days.

Google Analytics This tool allows BrainStore to improve the web experience on BrainStore's pages

Google Drive This tool is text documents, image galleries, presentations and spreadsheets

Vonage This tool is used for BrainStore Online Lobby

Font Awesome This tool is used for embedding fonts on the website

Hetzner Hosting Here is where the backend data from BrainStore is stored

Actions

To exercise data protection, the BrainStore team is committed to:

Restrict and monitor access to sensitive data

Develop transparent data collection procedures

Train team members in online privacy and security measures

Build secure networks to protect online data from cyber attacks

Establish clear procedures for reporting privacy breaches or data misuse

Establish data protection practices

Consequences

All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.

Contact

For questions, please contact data-protection@brainstore.com.

Responsible for the content Markus Mettler, Quellgasse 2, CH-2502 Biel/Bienne Switzerland, phone +41 79 400 5220.

List of BrainStore Partners

Biel/Bienne, September 2023

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BrainStore Online Workshop Medium

You have a demanding challenge and you need a set of strong, carefully assessed ideas - co-created by a diverse and inclusive team.

The "BrainStore Online Workshop Medium" is an excellent way to use the BrainStore Idea Machine to create a set of good ideas, identify the most promising ones - together with a diverse community.

Community

BrainStore recommends composing a diverse and inclusive community consisting of participants from within your organization, customers of your organization and lateral thinkers. The recommended number of participants: 9 - 24.

Lead Time

The BrainStore Online Workshop "medium" has a recommended lead time of two weeks.

The workshop consists of two parts of 2.5 hours each, which are ideally conducted in the same week.

Pricing

All BrainStore offers are based on BrainStore's avant-garde "Pay-What-You-Wish-Model". After receiving the deliverables you have two days to reflect on the value and to set the price. You can set any price you wish. There is no minimum and no maximum. BrainStore will send you and invoice for the amount indicated, due within 10 days. Third party costs are covered by the customer.

Learn more about Pay-What-You-Wish

Community

The Customer

The customer provides information and feedback and provides resources for the project.

Participants

The participants bring in fresh ideas and new perspectives

Organizing Team

Every project has and organizing team in charge of preparing and running the process.

Champ

The champ is the interface between the team and the customer

Step by step

Kickoff Meeting

We start every project with a kickoff meeting.

Briefing

We make sure that we have a good briefing - it's the foundation for a good collaboration.

Design the Script

The organizing team now creates a detailed script for the entire process.

Preparation package for participants

BrainStore designs the preparation package for the participants

Online Workshop 1: Amassing, Discovery, Like

In the first workshop we start with the amassing phase of the process. The goal is to collect as many ideas as possible by looking at the topic from many different viewpoints. After completion of the amassing phase we get an intro into the discovery phase and discover great ideas. After a break, we move on to the like phase.

Online Workshop 2: Criteria Scan, Refinement

In part 2 we continue with the criteria scan and the refinement of the leading ideas.

Collect Feedback

We collect the feedback from the participants.

Report

BrainStore creates a report with the results and the recommendations.

Presentation of results

The BrainStore team presents the results.

Set the price - Debriefing

The customer now has two days to reflect on the value and to set the price. After the cycle is concluded a debriefing with the customer takes place.

Tools in this products

Briefing Tool

BrainStore makes available a robust briefing structure.

Sitemanager

With BrainStore's Sitemanager, you can create websites for your target groups in a snap.

Lobby

Where brains hangout in the web: Amazing workflow - interaction - activity

Idea Machine Software

The Idea Machine Software provides the online platform to cover the entire content creation process with the Idea machine, starting with the briefing all through the road map.

Need more info? Search for the topic of your interest.