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BrainStore Data Protection Policy

Data Protection Policy

Purpose

BrainStore's Data Protection Policy refers to our commitment to treating the information of customers, partners, freelancers, suppliers, and other interested parties with the utmost care and confidentiality. This policy ensures that we gather, store, and handle data fairly, transparently, and concerning individual rights.

Scope

This policy refers to all parties providing any information to BrainStore Partners. All BrainStore Partners are committed to respecting BrainStore's privacy policy.

Policy elements

As part of our operations, we need to obtain and process information.

This information may include data that makes a person identifiable, such as email address, name, town and country of residence, photographs, or footage.

BrainStore transparently collects this information only with the full cooperation and knowledge of interested parties.

Once this information is available to us, the following rules apply.

Our data will be:

Accurate and kept up-to-date

Collected fairly and for lawful purposes only

Processed by BrainStore within its legal and moral boundaries

Protected against any unauthorized or illegal access by internal or external parties

By participating in online events, participants agree that the workshop may be recorded and excerpts published on social media.

Our data will not be:

Communicated informally

Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data, BrainStore has direct obligations toward people to whom the data belongs.

Specifically, we

Let people know which of their data is collected

Inform people about how we’ll process their data

Inform people about who has access to their information

Have provisions in cases of lost, corrupted, or compromised data

Allow people to request that we modify, erase, reduce, or correct data contained in our databases

Additionally, all users can delete their account and personal data from our database at any time using the following link: https://www.brainstore.com/en/me/cancellation

Third-party suppliers

BrainStore works with the following third-party suppliers (find their own data protection policies linked below):

Clean Talk This tool protects us from spam. When you submit contact forms your message and e-mail will be stored. Your e-mail, message, and IP address will be processed in the CleanTalk Cloud Service and stored in log files for seven days.

Google Analytics This tool allows BrainStore to improve the web experience on BrainStore's pages

Google Drive This tool is text documents, image galleries, presentations and spreadsheets

Vonage This tool is used for BrainStore Online Lobby

Font Awesome This tool is used for embedding fonts on the website

Hetzner Hosting Here is where the backend data from BrainStore is stored

Actions

To exercise data protection, the BrainStore team is committed to:

Restrict and monitor access to sensitive data

Develop transparent data collection procedures

Train team members in online privacy and security measures

Build secure networks to protect online data from cyber attacks

Establish clear procedures for reporting privacy breaches or data misuse

Establish data protection practices

Consequences

All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.

Contact

For questions, please contact data-protection@brainstore.com.

Responsible for the content Markus Mettler, Quellgasse 2, CH-2502 Biel/Bienne Switzerland, phone +41 79 400 5220.

List of BrainStore Partners

Biel/Bienne, September 2023

Full Page

Responsibilities - Collaboration Agreement

Responsibilities BrainStore - Responsibilities Customer

Topic	BrainStore	Customer
Briefing	Makes sure we have a clear understanding of what we are looking for	Provides information and feedback regarding the briefing
Community	Makes sure we have a well balanced community of participants	Encourage participants with the inside viewpoint to get engaged in the topic
Motivation	Makes sure the participants and organizing team are motivated to be part of the innovation project	Supports the engagement.
Process	Prepare, run and evaluate the process with the support of the organizing team	Participates in the creation and evaluation of the ideas. Provides space and resources. Compliance with legal requirements. Makes available resources to implement the ideas
Road Map	Supports in making the ideas happen	Makes available resources to implement the ideas
Communication	BrainStore communicates openly and transparently in line with the project objectives - also publicly. Confidential information will not be shared.	The customer communicates openly and transparently in line of the project objective - also in public. Confidential information is declared confidential.
Value	Focuses on creating substantial value for the customer and makes available 25+ years of experience as well as BrainStore's proven toolbox. BrainStore's team confirms it is ready, willing and able to carry out the project according to the proposal.	Reflects on the value of BrainStore's contribution and sets a price based on the Pay-What-You-Wish principle within 2 days after receiving the results of a cycle. There is no minimum and no maximum fee. The customer commits to be ready, willing and able to compensate BrainStore in a fair way.
Costs	BrainStore pays third-party costs related to BrainStore's contribution	The customer pays BrainStore's invoice within 10 days.
Expansion of project scope	If the scope of the project should increase substantially, this will only be done after mutual agreement.	The customer considers the increase in the value reflection
Project abort		If a customer decides to terminate a project within a cycle, the customer agrees to pay compensation for the work performed at market values
Project Name
Starts on
Ends on
Signature	Date, place, signature BrainStore	Date, place, signature by customer

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