BrainStore's "Get. It. Done"-Mindset

We delight customers and have a good time doing so.

We ask questions and don't guess. We know that we don't know.

We are highly attracted to environments of uncertainty. We like to move out of our comfort zone.

We have skin in the game and as co-entrepreneurs of our customers take personal risks, that's why we apply the Pay-What-You-Wish principle. We don't mind rolling our sleeves up and getting our hands dirty.

Change and innovation need open space and a playful approach.

Though we keep the big picture in mind, we work in small, digestible cycles inspired by agile working principles.

We know that the integration of multiple viewpoints and opinions is key to successful change work. And we work hard to get all the stakeholder's buy-in. We are sensitive to cultural differences.

Although making things simply can be quite challenging, we treasure simplicity.

Food, drinks, excellent tools, rest, music, locations. It's the details which make a big impact too.

Ongoing improvement of tools and processes. We love to try out new stuff and build on what works . We don't reinvent the wheel.

We wholeheartedly share insights, know-how and findings.

We only work on projects we want to work on. And we only work with customers and participants who want to be part of the change adventure.

Joyfully ignore what's not relevant and distracting.

We speak up. We make our work visible.

Visualize work, progress and results.

We celebrate failure and celebrate success. Both is very unusual for the Swiss.