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Substantial learnings - painful time

Transformation part 1

From here...

Strictly hierarchical, patriarchal, organisational model. "The boss tells the employee what to do"

To here...

Self organized work model, inspired by the Agile Community.

A commonly shared purpose drives all activities. Collaboration opportunities are made available and pulled by team members.


Roles and work processes at BrainStore.

From here...

  • Rules and regulations
  • Work is about satisfying my boss.
  • Work until it's done

To here...

  • A simple Code of Conduct
  • Work is about delighting customers and having a good time doing so.
  • Work times are set. The work scope is expanded by the team.